How to deal with Learned Helplessness with your Company?

For those who don’t know what Learned Helplessness (LH) is here is the Webster’s dictionary definition: 

Noun:  A condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed. It is thought to be one of the underlying causes of depression. 

Now, how many of us have experienced this ourselves? Or know someone who deals with this. I know I have dealt with this with myself and with others.  

So, why am I writing about this? Simple, if you are a business owner or lead a team of people, having to deal with individuals who have learned helplessness can be a daunting task. And more so, having these people on your team is not good for the company’s bottom line.  

Ex. Susan in sales is always complaining that she doesn’t have any leads for mortgages. She makes calls, advertises, and constantly ask her friends for referrals. But it seems that she can’t get ahead. But one thing Susan doesn’t talk about is her attitude when dealing with leads that come into the call center. She has a major issue with negative talk that transfer to the prospective buyer that they should not be buying a house and/or entertaining the option to refinance.  

Sometimes we can be doing all of the seemingly right things, but still could be lacking the very talent need to move to next level.  

My solutions to this are to (1) systematically do evaluation on your performance, (2) always be improving yourself in all areas of your life, and (3) control your mindset. Yes, these seem like small tasks to do. However, you’ll be surprised at how many people who do not and/or will not follow these steps for the sake of increasing their quality of life.  

When you do an HONEST evaluation of yourself, you notice your strengths and weaknesses. You realize that you might be working too hard in one aspect and have a blind spot in another.  

Improving yourself is something that everyone should be doing for the sake of their family and company. Improving yourself, for me, means reading books, listening to motivational audios, attending conferences in your field, etc. This allows you to learn about things you didn’t know existed.  

Controlling your mindset is probably the greater of the three. Setting your mind to succeed helps block out all of the problems you think you have and get you to focus on solutions that are right in front of your face.  

 ~ Attorney Ronnie O’Brien Rice  









Location: Australia

Comments

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