How to move your company to the next level
No matter if you are a business owner, entrepreneur with a one-man shop, executive of a Fortune 500 company, or president of said Fortune 500 company, we all are looking to move to the next level.
If you aren’t
growing, you are dying. I know this may seem harsh, but it is a fact of life. There
are so many organizations that have failed or ceased to exist because there was
no growth.
I’m
specifically talking about having a strategic
plan on the next few months, years, and decades of the life the company.
I found that
many organizations succeed when they have
a strategic plan, a succession plan, a good research and development
department, and connected with customer service.
A strategic
plan is simply an idea of where the company can be in the future based on
current and potential assets.
Succession planning
is the less talked about aspect of many companies. Most of the time, it is
about the current leader and not understanding that there is a future beyond
the current leadership, it needs to be discussed. Success ensures longevity even
pass the current leadership.
A good
research and development department is a group who understands that the
products and/or services developed today will be the life blood of the company tomorrow.
It is important not to sleep on this department.
Getting your
company to the next level is about being connected to your customer service department.
80% of the calls are going to be complaints naturally, but the other 20% is
going to be where you find your growth. So, listen wisely!
Takeaways:
I found that
many organizations succeed when they have
a strategic plan, a succession plan, a good research and development
department, and connected with customer service.
~ Attorney Ronnie
O’Brien Rice, Ph.D.
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